Legal
Privacy Policy
Updated: April 23, 2024
Effective: April 23, 2024
Introduction
The Vtober app is a product provided by GenCybers (hereinafter referred to as "we", "us", or "our"). When you use our services, we may collect and use information related to you.
This Privacy Policy explains how we collect, use, store, and share that information, as well as how we provide you with access to, updates for, control over, and protection of your information. This Privacy Policy is closely related to the Vtober app services you use, so please read it carefully and make appropriate choices when necessary. We aim to explain the relevant technical terms in a clear and concise way and provide references where further explanation is helpful.
By using or continuing to use our services, you agree to our collection, use, storage, and sharing of your relevant information in accordance with this Privacy Policy.
1. Information We Collect
When we or our third-party partners provide services, we may collect, store, and use information related to you. If you do not provide relevant information, you may not be able to register as our user, enjoy certain services we provide, or achieve the intended effect of the relevant services.
2. Information Storage
2.1 Storage Methods and Duration
- + We will store your information in secure ways, including local storage (for example, app data caching), databases, and server logs.
- + In general, we will store your personal information only for the time necessary to fulfill the service purpose or as required by applicable laws and regulations.
2.2 Storage Area
- + We will store personal information collected in the United States in accordance with applicable laws and regulations.
- + At present, we will not transfer or store your personal information across borders. If cross-border transmission or storage is required in the future, we will inform you of the purpose, recipient, security measures, and potential risks, and obtain your consent where required.
2.3 Notice When Products or Services Stop Operating
- + If our products or services stop operating, we will notify you through push notifications, announcements, or other reasonable means, and we will delete or anonymize your personal information within a reasonable period unless otherwise required by laws and regulations.
3. Information Security
We use various security technologies and procedures to prevent information loss, improper use, unauthorized access, or disclosure. For example, in some services, we may use encryption technologies such as SSL to protect the personal information you provide.
However, please understand that due to the limitations of technology and the possibility of malicious attacks, even with strengthened security measures, it is impossible to guarantee absolute security at all times. You also understand that the systems and communication networks you use to access our services may experience issues beyond our control.
4. How We Use Information
- + Provide services to you.
- + Use information for authentication, customer service, security, fraud monitoring, archiving, and backup purposes to help ensure the security of our products and services.
- + Help us design new services and improve our existing services.
- + Better understand how you access and use our services so we can respond to personalized needs such as language settings, location settings, help services, and other user support.
- + Provide advertisements that are more relevant to you.
- + Evaluate and improve the effectiveness of advertising and other promotional activities within our services.
- + Conduct software certification or manage software upgrades.
- + Allow you to participate in surveys about our products and services.
5. Information Sharing
At present, we do not actively share or transfer your personal information to third parties. If other situations arise where we need to share or transfer your personal information, we will directly obtain your express consent or confirm that the relevant third party has obtained it.
For advertising, evaluation, and optimization purposes, we may need to share certain data with third-party partners such as advertisers and their agents. We will require them to strictly comply with our privacy protection requirements, including relevant data protection agreements, commitments, and processing policies, so as to avoid identifying individuals and to protect privacy and security.
We will not share information that can identify you personally, such as your name or email address, with partners unless you expressly authorize us to do so.
We will not publicly disclose the personal information we collect unless necessary. If public disclosure is required, we will inform you of the purpose, the type of information disclosed, and any sensitive information that may be involved, and we will obtain your express consent where required.
With the continuous development of our business, mergers, acquisitions, asset transfers, and other transactions may occur. We will inform you of the relevant circumstances and continue to protect your personal information, or require the new controller to continue protecting it, in accordance with laws, regulations, and standards no less stringent than those required by this Privacy Policy.
In addition, according to relevant laws, regulations, and national standards, we may share, transfer, or publicly disclose personal information without your prior authorization in the following circumstances:
- + When directly related to national security or national defense security.
- + When directly related to public safety, public health, or major public interests.
- + When directly related to criminal investigation, prosecution, trial, or enforcement of judgments.
- + When it is difficult to obtain your consent for the purpose of protecting the life, property, or other major lawful rights and interests of you or other individuals.
- + When the personal information has been disclosed to the public by the individual.
- + When personal information is collected from information that has been lawfully and publicly disclosed, such as legal news reports or government disclosures.
6. Your Rights
During your use of our services, we may provide corresponding settings based on the specific product so that you can access, delete, correct, or withdraw relevant personal information. You can refer to the relevant product guidance for details.
In addition, we have complaint and reporting channels, and your feedback will be handled in a timely manner. If you are unable to exercise your rights through the available settings, you may submit a request using the contact information provided in this Privacy Policy, and we will respond in accordance with applicable laws and regulations.
7. Changes
We may amend the terms of this Privacy Policy from time to time. When changes occur, we will notify you of the updated version and explain the effective date.
Please read the updated Privacy Policy carefully. If you continue to use our services, you agree that we may process your personal information in accordance with the updated Privacy Policy.
8. Protection of Minors
We encourage parents or guardians to guide minors under the age of 18 in using our services. We recommend that minors ask their parents or guardians to read this Privacy Policy and seek their consent and guidance before submitting personal information.